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Customer Service

ART PRINTS

 

All art print are made per order and are hand signed bellow the image and dated on the back side.

 

The prints are giclee, proffetionaly printed on Hahnemuchle’s German Etching paper with pigmented ink.

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ORIGINAL ARTWORKS

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A selection of original paintings available for sale you could find here: https://www.borianamihailovska.com/original-art

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If you are interested of another artworks, please ask.

 

 

CUSTOM ORDERS & WHOLESALE

 

For all request, please email contact@borianamihailovska.com or bmihailovska@gmail.com

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PROCESSING TIME 

 

The time needed to prepare your order is 2 - 5 woking days. For custom orders and wholesale the processing time varies.

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SHIPPING

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Free worldwide shipping via DHL Express

 

Your order will be shipped within 2 - 5 working days.

 

Delivery times:

Europe - 1 to 2 working days 

US and Canada - 2 to 5 working days 

Other countries - 3 - 8 working days 

 

Please note: DHL does not deliver to PO Boxes. Contact us if you are located in the United Arab Emirates as there are some exceptions.

 

Once the order is shipped you will receive an email with a tracking number.

 

Please note, that international orders outside European Union could be charged with some import duties and taxes. For more info, please contact your local customs.

 

*The delivery time is approximate and vary due to local customs processes. You can check if your package is held in customs for clearance by tracking your order.

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PAYMENT OPTIONS 

 

PayPal 

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RETURNS POLICIES

 

If you wish to return or exchange your purchase for any reason, please contact me within 30 days of receiving the artwork. If 30 days have gone by since your purchase, unfortunately I can’t offer you a refund or exchange.

 

REFUNDS

 

Once your return is received, I will send you an email to notify you that I have received your returned item. The refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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SHIPPING

 

You will be responsible for paying for your own shipping costs for returning your item. 

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